IJOYPLAY Electronics Co., Ltd. | Gaming Headsets Game Controllers Professional Manufacturer

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Products WARRANTY
Products WARRANTY
Founded in 2019 with 5 million registered capital, Shenzhen IJOYPLAY Eletronics Co., Ltd. is the subsidiary of VAN's, which was responsibled for overseas marketing promotion. 

Here at IJOYPLAY, we believe in our products.
If your IJOYPLAY product has any defect as the result of the materials or workmanship we want to make it right!

Within 30 days of purchase: Return the product to the retailer you purchased it from and they will replace or repair it. Period.

Within 5 years of purchase: Return the product to IJOYPLAY and we will repair or replace it as long as the produt is not working because of factory defects. This does not include obvious user wear or extreme damage.

After 5 years of purchase: Return the product to IJOYPLAY and we will repair or replace it. We will assess the fees involved and will let you know once we receive it. 

Of course, this warranty does not cover normal wear and tear. IF YOUR GAME CONTROLLERS OR HEADSETS HAS SIGNIFICANT DAMAGE AND IT IS SENT TO US, WE WILL SEND IT BACK TO YOU. This warranty also does NOT cover modifications, misuse, disintegrations, negligence, accidents, improper maintenance, or repair by anyone other than an Authorized retailer or IJOYPLAY itself. BUYER IS RESPONSIBLE FOR RETURN SHIPPING COSTS. Please note that the warranty process may take 3-4 weeks to get it back to you.

*Gaming Accessories are not under the 5 year warranty, and under 1 year or 2 years warranty